Benefits

Like a Magic Pen

When your employee writes text in one place, Swivelscript automatically turns about and writes that data in every other program, file, and application where it will be needed.

In other words Swivelscript eradicates the time-consuming 'copy & paste' operations by automating the information transfer between windows/ applications, regardless of the underlying technology. In a nutshell, it cuts costs (time & error) by cutting keystrokes.

No retraining needed

Swivelscript does not take over the desktop; it is low impact on the user, who need not do anything different or additional, so employee retraining is not required.  Swivelscript is not a CRM (Customer Relations Manager) that totally reorganizes the customer- company interface.

No server upgrades needed.

Because Swivelscript manages data exchanges right at the desktop where it is initially entered, it does not require server upgrades.

Instead of requiring server processes, and instead of taking over the desktop, Swivelscript is a connecting layer to integrate a company’s existing systems, by a data exchange that occurs at the agent’s desktop.  Additionally, it “harvests” data across different company applications to give an agent rapid access to an overview of essential data. Swivelscript's superb scalability also means that businesses of any size can enjoy the benefits, whether that business has ten desktops or a thousand.

Informs and empowers employees

Additionally, Swivelscript harvests data across different company applications to give an agent immediate access to an overview of essential data.  Swivelscript is a connecting layer to integrate a company’s existing systems, by a data exchange that occurs at the agent’s desktop.

Industry experts have noted over the last two decades that data available grows exponentially.  As available data grown, is becomes ever less integrated, so that it may be harder, rather thn easier, to make good business use of available data.

IT staff at most businesses are too busy, and the data multiplies too quickly; ITT staff cannot integreate all the data available to businesses.  For this reason, ad hoc data interration is growing as its own business.  This is because rapid data access translates into a competitive edge.  Rapid data access and analysis also enagles a company to provide an optimiwed user (customer and employee) experience.  Optimizing customer and employee experience has read and dramatic customer value.

A user-driven integration between thr firewall and the service tier is usually called a “Mashup.” Critical functional characteristics of an enterprise level “mashups’ are principally five: It must be secure, organized, reliable, managed, and governed.

Building in security, and providing for management and oversight of enterprise level mashups was costly. Now however, Swivelscript delivers that function economically.

After years of experience and consulting in the industry, Edwin has devised a way that smaller or midsized businesses can obtain the benefits of data accumulation, without the infrastructure or ongoing management costs formerly typically associated with industry or enterprise level mashup data accumulation, and also without the delayed roll-out and the time spent in staff retraining that was typically required.